Cookie Policy
Cookies Notice
This Cookies Notice explains how MetalBear Tech Ltd. (“MetalBear”, “we”, “us”, or “our”) uses cookies and similar technologies on:
- https://metalbear.com
- https://app.metalbear.com
In this notice, we use the term “cookies” for cookies and similar technologies that automatically collect information when you use our sites.
If you do not accept cookies, you can disable them using the instructions below or by changing your browser settings. Please note that disabling cookies may affect the functionality of certain site features.
For more details on how we process personal data, see our Privacy Policy.
What is a cookie?
Cookies are small text files placed on your computer or mobile device when you visit a website. Cookies allow websites to recognize your browser and remember information over time.
Cookies can help with:
- Navigation and basic site functionality.
- Remembering preferences.
- Understanding site usage and performance.
There are two main categories of cookies:
- First-party cookies: set directly by us.
- Third-party cookies: set by third-party providers used by us.
Cookies also differ by duration:
- Session cookies: deleted when you close your browser.
- Persistent cookies: remain after the browser is closed, until they expire or are deleted.
How do we use cookies?
We use cookies to:
- Authenticate users in our app.
- Measure and analyze site usage.
Cookies necessary for essential website purposes
These cookies are required to provide core features, such as secure login and authenticated access.
| Cookie name | Source | Expiry | Purpose |
|---|---|---|---|
| fe_refresh | app.metalbear.com | 1 week | Authentication and Authorization |
| fe_device | app.metalbear.com | 1 week | Authentication and Authorization |
| fe_* | app.metalbear.com | 1 week | Authentication and Authorization |
Analytics Cookies
These are non-essential cookies used to understand usage patterns and improve site performance and user experience.
| Cookie name | Source | Expiry | Purpose |
|---|---|---|---|
| __hstc | .metalbear.com (set by HubSpot) | 6 months | HubSpot visitor tracking and session attribution |
| __hssc | .metalbear.com (set by HubSpot) | 30 minutes | HubSpot session tracking |
| __hssrc | .metalbear.com (set by HubSpot) | Session | HubSpot browser/session detection |
| hubspotutk | .metalbear.com (set by HubSpot) | 6 months | HubSpot user identity and deduplication |
| ph_* | hog.metalbear.com (PostHog) | 1 year | PostHog analytics and product usage tracking |
How to control or delete cookies
When you access our Site, you may be presented with a cookie consent mechanism that lets you accept or reject non-essential cookies.
You can also control cookies through your browser settings. These settings are usually available under your browser’s “Options”, “Settings”, or “Preferences” menu.
If you disable cookies, some features may not work as intended.
Browser-specific help:
- Cookie settings in Chrome and Chrome mobile
- Cookie settings in Firefox and Firefox mobile
- Cookie settings in Internet Explorer and Microsoft Edge
- Cookie settings in Safari and Safari mobile
- Cookie settings in iOS
- Cookie settings in Opera
- Cookie settings in Apple Safari
If you use another browser, consult that browser’s official support documentation.
Third-party websites’ cookies
When using our Site, you may be redirected to third-party websites (for example, for surveys or external content). Those websites may set their own cookies, and we do not control their cookie behavior.
If you use social sharing buttons, the relevant social platform may also set cookies. You can read more here:
- https://www.facebook.com/about/privacy
- http://twitter.com/privacy
- http://www.google.com/intl/en-GB/policies/privacy
Need More Information?
If you would like to learn more about cookies and their use on the internet, you may find this resource helpful: All About Cookies.
Cookies already set
If you disable one or more cookies, we may still use information collected before your updated preference was applied, but we will stop using the disabled cookie to collect new information.
Contact us
If you have any questions about this Cookies Notice or privacy matters generally, contact us at [email protected].